Privacy Policy

Last Updated: 27th July 2026

1. Privacy Overview

Peptides Medic values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the steps we take to keep it secure whenever you visit our website or place an order.

We process your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.

2. About Peptides Medic

Peptides Medic is a UK supplier of research grade peptides.

For the purposes of UK data protection law, Peptides Medic is the organisation responsible for deciding how your personal information is collected and used.

3. The Information We Collect

Depending on how you use our website, we may collect the following information.

Information You Provide

This may include:

  • Your full name
  • Billing address
  • Delivery address
  • Email address
  • Telephone number
  • Order history
  • Account login details

Payment Information

Payments made through our website are handled securely by trusted payment providers. We never store your complete debit or credit card details on our own systems.

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser and device type
  • Operating system
  • Pages viewed
  • Date and time of your visit
  • Website usage information

This information helps us improve website performance, security, and user experience.

4. How We Use Your Information

Your personal information may be used to:

  • Process and dispatch your orders
  • Provide updates about your purchases
  • Respond to enquiries and customer support requests
  • Manage your online account
  • Improve our products, services, and website
  • Detect fraudulent activity and protect our business
  • Meet legal and regulatory obligations

If you choose to receive marketing emails from us, we may occasionally send product updates, offers, or company news. You can unsubscribe at any time by following the link in our emails.

5. Our Legal Basis for Processing

We only process personal information where we have a lawful reason to do so. This includes:

  • Fulfilling a contract when you place an order
  • Meeting our legal obligations
  • Protecting our legitimate business interests
  • Where required, with your consent

6. Who We Share Information With

In order to operate our business, we may share your information with carefully selected third parties, including:

  • Payment service providers
  • Courier and delivery companies
  • Website hosting providers
  • IT and technical support providers
  • Professional advisers where legally required

We only provide the information necessary for these organisations to carry out their services on our behalf.

We do not sell, rent, or trade your personal information with third parties.

7. How Long We Keep Your Information

Your personal information is only retained for as long as it is needed to:

  • Complete your order
  • Provide customer support
  • Meet legal, financial, and tax obligations
  • Resolve disputes where necessary

Once the information is no longer required, it is securely deleted or anonymised.

8. Keeping Your Data Safe

We take appropriate technical and organisational measures to help protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

Although we work hard to keep your information secure, no website or online transmission can ever be guaranteed to be completely secure.

9. Your Privacy Rights

Under UK data protection legislation, you may have the right to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Request that your information is deleted where appropriate
  • Restrict or object to certain types of processing
  • Receive your personal information in a portable format
  • Withdraw your consent where processing relies upon it

To exercise any of these rights, please contact us using the details below.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO) if you believe your information has been handled incorrectly.

10. Cookies

Our website uses cookies to improve functionality, remember your preferences, and understand how visitors interact with our website.

Most web browsers allow you to control or disable cookies through your settings. Please note that disabling cookies may affect certain features of the website.

Further details can be found in our Cookie Policy.

11. International Data Transfers

Where it is necessary to transfer personal information outside the United Kingdom, we will ensure that appropriate safeguards are in place to protect your information in line with applicable data protection laws.

12. Updates to This Privacy Policy

We may review and update this Privacy Policy from time to time to reflect changes to our business, legal obligations, or the way we process personal information.

The most recent version will always be published on this page together with the latest revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how Peptides Medic handles your personal information, please contact us.

Email: help@peptidesmedic.com